Retail Cashier
Handles customer payments at a retail store's payment point — cash, cards and vouchers — and resolves cash-point problems.
Overview
All retail shops have a payment point which is handled by a cashier. As a retail cashier you learn to handle payment from customers, and you handle payments with cash, credit cards, debit cards, vouchers etc. You are trained in following cash point security procedure. You are also trained in handling routine cash point problems and how to solve problematic transactions with resolution. You are further trained in reading and interpreting data sheets and how to respond to security threats. Most importantly you are trained in being courteous to customers always.
Where they work
- All types of retail outlets
Work environment
You will have to work for up to 10 hours per day and for 6 days per week. During festival season overtime work will be there. Shift duties are also common.
Opportunities for work exist for differently abled in this field.
Skills and interests
This career might suit you if…
- You have good communication skills
- You like working with numbers
- You are comfortable meeting new people
- You are very meticulous in your work
Eligibility and education roadmap
Please check the duration of the course during enrolment. NSQF course levels, entry requirements and availability change — verify with the training provider.
- 1Minimum qualification: after completing class 10 and being minimum 18 years old you can enrol for a National Skills Qualification Framework (NSQF) Level 2 Retail Cashier course.
Forms, exams and applications
Exam names above are as printed in the source card. Application windows, eligibility and syllabi change — always check the official notification for current dates.
Where to apply
This list of institutes is indicative only.
Government institutes
- National Institute of Fashion Technology (NIFT), New Delhi
- National Institute of Retail Management (NIRM), Bangalore, Karnataka
- Indian Institute of Foreign Trade (IIFT), New Delhi
- Indian Institute of Technology (IIT) Bombay, Mumbai, Maharashtra
- National Institute of Open Schooling (NIOS), Noida, Uttar Pradesh
Private institutes
Please check if the institute is affiliated and accredited before applying.
- Mudra Institute of Communications, Ahmedabad (MICA), Ahmedabad, Gujarat
- Symbiosis Centre for Management and Human Resource Development (SCMHRD), Pune, Maharashtra
- SP Jain Institute of Management and Research (SPJIMR), Mumbai, Maharashtra
- Amity Business School, Noida, Uttar Pradesh
- Pearl Academy, Jaipur, Rajasthan
These institute lists are indicative examples from the source card, not a ranked or complete directory. Always verify accreditation on the institute's official website.
Career outcomes
Growth path
- 1Cashier
- 2Head Cashier
- 3Departmental Manager
Expected income
₹8,000 – ₹25,000 per month
As printed, this is the salary of a Retail Cashier fresher. The figures are indicative and subject to change.
SourceRelated careers to explore
Retail Store Operations Assistant
Handles customers and day-to-day sales activities in a departmental store or hypermarket, and receives, processes and shelves goods.
Showroom Hostess/Host
First point of contact for customers in a showroom, handling the front office, resolving queries and coordinating between the showroom and customer requests.
Student action plan
What you can do this month
- Read this whole roadmap and note any subjects, exams or institutes you don't recognise yet.
- Talk to a teacher or school counsellor about how your current subjects connect to Any Stream.
- Look for a school club, competition or online course related to helping people.
- Shortlist 2–3 institutes from the list above and check their official website for current admission details.
- Save this career and compare it with 1–2 others you're considering.
Example from the field
Shekhawat — A young boy who was trained for Retail Cashier from Unniti Foundation and is now placed with Big Bazaar. He says: 'I did 50 days of training from Unniti Foundation and now have got placed. I like to interact with customers on a daily basis and I am also learning basics of accounts as well.'
SourceThis profile is shared for training/educational purposes only, as printed in the source card.
Sources and update notice
- Career card source: Exploring Career Paths with Career Cards, Volume 2, printed page 981 (NCERT / UNICEF India / PSSCIVE Bhopal, First Edition, April 2025).
- Income source: https://bit.ly/3lx5uyK
- Last reviewed on this site: 2026-08-21
The listed institutes (fashion, foreign-trade and premier management/engineering institutions) offer postgraduate management and design programmes rather than a vocational retail-cashier NSQF course, so check with the training provider which of these actually offer this course.
Eligibility, fees, exam patterns and admissions change often. Always verify current details on official institute, exam-body or government websites before making decisions.